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The company offered passengers full refunds, and discounts on a future cruise.
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In his video message, Cruz told travellers they would be offered full refunds.
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Now they are struggling to get full refunds for what they've paid for.
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SAA acting CFO Deon Fredericks has confirmed full refunds will be made available.
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Best Buy offered people who purchased the gadgets partial gift cards, not full refunds.
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The cruise line promised full refunds for passengers denied boarding.
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The telco said Australians who had already paid for the service would receive full refunds.
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The telco says Australians who have already paid for the service will receive full refunds.
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The Eden Project said full refunds would be available to everyone who had bought a ticket.
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Once HelloFresh became aware of the problem, it was able to process last-minute cancellations and full refunds, where possible.
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The China State Railway Group also said train passengers will be able to get full refunds on tickets nationwide.
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Aldi, which stocks a considerable quantity of fresh Irish pork, said it was providing full refunds to affected consumers.
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Citigroup said in a statement it voluntarily stopped the sweep process in 2003, and has begun making full refunds.
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The FTC, which filed the lawsuit in 2014, said it would press for full refunds for affected Amazon customers.
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After the loss of MH17 they had offered passengers full refunds on flights booked for the rest of the year.
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Live streaming to go ahead as planned All registered conference and expo attendees will receive full refunds for badge purchases.