Passengers were given a voucher for food, he said, but were left to sleep "in a freezing place on uncomfortable chairs".

Passengers were given a voucher for food, he added, but were left to sleep "in a freezing place on uncomfortable chairs".

Though it can be seen as low effort, often giving a voucher is an acknowledgement that your giftee would be happier choosing their own gift.

British Airways reportedly later offered Wilkinson 5000 Avios rewards points in compensation, he was then later given a voucher valued at over R7 000.