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It has invested in building a new billing, payments and customer services management system.
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A new billing system for the expanded company failed and it never collected millions of dollars.
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The IBM technology allows ISPs, telecommunications companies, banks, or altogether new billing entities to handle the actual transfer of money.
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Esat Digifone's new billing system seems to have at last caught up with calls, but all is still not well.
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Complaints against British Gas have more than doubled since it introduced a new billing system last year, the country's energy watchdog said today.
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The charity's latest complaints league table sees npower in sixth place and Scottish Power in fifth place after both introduced new billing systems.
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ComReg said the group's mobile division had breached its obligations to notify customers of a change to contracts when it introduced the new billing method.
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Last week, Google fixed the enforcement date for the new billing system at Sept. 30, 2021 and said only 3% of apps globally were non-compliant.
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Its J Walter Thompson agency generated new billings of more than £201 million and Ogilvy & Mather net new business worth £134 million.