The Company specializes in the customer relation management contact centers.

The company will mainly use this technology for its workers in contact centers that are using thin clients.

The company says its performance is improving, although customers still are enduring long wait times to reach phone- contact centers.

The move will cover more than 30,000 employees, including those working at branches, operations and contact centers.

Popular said earlier on Friday that normal business operations have been restored in branches and other customer contact centers following last month's takeover.

Just last week, a startup called PlayVox debuted with a private social network designed for contact centers that includes a gamified training system.

Wells Fargo spokeswoman Beth Richek said some employees who support critical operations, including contact centers, must be onsite in order to serve our customers.

The Company enables enterprises and service providers to build and operate all IP voice networks in unified communications, contact centers, and hosted business services.

In 2012 the business, which includes contact centers, generated $1.3 billion of revenue, which is over 1.0 percent of IBM's total revenue.

Also killed in the shooting was Steve Singer, 48, who was the chief executive of Fusion Contact Centers, a Scottsdale-based call center.